Article 1. Purpose
The purpose of this Agreement is to stipulate online store (hereinafter the “Online Store”) Customer and Operator rights, responsibilities, and obligations pertaining to the use of Internet-related services (hereinafter “Services”) supplied by the Online Store operated by MAXCOR Co., Ltd. hereinafter referred to as the "Company").
* This Agreement shall apply mutatis mutandis to electronic transactions using PC or wireless communications, etc.
Article 2. Definitions
“Online Store” means a virtual business place set up so that a company can trade goods or services using information and communication facilities, such as computers, to provide Customers with goods or services (hereinafter referred to as "goods, etc."). Further, it is also used to describe a business operating an online store.
"Customer" means a member or non-member who accesses the Online Store and receives services provided by the Online Store in accordance with the terms and conditions.
"Member" means a person who provides personal information to the Online Store, has registered as a member, is regularly provided with information on the Online Store, and who can continuously use the services provided by the Online Store.
“Non-member” means a person who uses the Services provided by the Online Store without registering for a membership.
Article 3. Description, Explanation and Revision of Terms and Conditions
Easily visible to Customers on its landing page (main screen), the Online Store will provide the contents of this Agreement, the name of the CEO, the address of the office (including the address where Consumers can lodge complaints), the telephone number, fax number, e-mail address, business registration number, mail-order business reference number, details on the personal information manager, etc. However, the contents of the Agreement may be made available to Customers via a link to another page.
The Online Store shall provide a separate connection screen or pop-up screen so that Customers can understand important contents previously defined in the Terms and Conditions such as cancellation, responsibility of delivery, refund conditions, etc., and must receive Customer confirmation.
The Online Store may amend this Agreement concerning the Protection of Consumers in e-commerce and Other Transactions Act (“e-Commerce Act”) and Regulation of Standardized Contracts Act, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act concerning Promotion of Utilization of Information and Communications Networks and Protection of Information, direct sales and any other applicable laws if amendments do not violate the scope of said laws.
When the Online Store revises this Agreement, the date of application and reasons for revision shall be specified and announced on the main page of the Online Store together with the current terms from 7 days before the effective date to the day before the effective date. However, should the contents of the Agreement change in a way disadvantageous to Customers, the Company shall notify Customers at least 30 days in advance. In this case, the Online Store shall clearly compare the content of before and after the revision, and display it for Customers to understand.
When the Online Store amends the Terms and Conditions, the amended Terms and Conditions shall apply only to contracts entered into after the effective date of the amendment. However, within the notice period of the Amendment Clause under Paragraph 3, should a Customer who has already entered into an agreement notify the Online Store of his/her intention to accept the amendment, and receives the agreement of Online Store, the amendment clause can be applied.
Regarding all matters not defined in these Terms and Conditions and the interpretation of these Terms and Conditions, consumer protection guidelines and the related laws or practices in e-commerce and on the regulation of Terms and Conditions, etc., set by the Fair Trade Commission shall be followed.
Article 4. Provision of Services and Changes
The Online Store performs the following tasks:
Provides information on goods, etc., and concludes purchase contracts
Delivers goods for which a purchase contract has been concluded
Other duties designated by the Online Store
The Online Store may change the quality, technical specifications, and content of goods or services to be provided due to unavoidable circumstances. In such case, the changed contents of goods, etc., and the date of delivery shall be announced.
In case of changes to contents of already contracted services or goods provided by the Online Store, such as a change of specifications or quality, the Customer shall be notified immediately of such changes and the reason for these changes at the address provided by the Customer.
The Online Store shall compensate Consumers for damages incurred in cases described in the preceding Clause. However, this does not apply if the Online Store proves that there was no intent or negligence on its part.
Article 5. Suspension of Services
The Online Store may suspend the provision of services in the event of maintenance, replacement or breakdown of information and telecommunication facilities such as computers, or loss of communication.
The Online Store shall compensate a Customer or third party for damages incurred due to temporary interruption of services as described in Clause 1. However, this does not apply if the Online Store proves that there was no intent or negligence on its part.
If services cannot be provided due to a change in business area, abandonment of the business, or the merger of the business, the Online Store notifies the Customer and the Customer is compensated in accordance with the separately proffered compensation rules and standards. However, should the Online Store fail to provide information on its compensation standard, Customers’ mileage points or accumulated cash bonus points shall be paid out to Customers in kind of equivalent value or in cash currency used by the Online Store.
Article 6. Membership
The Customer applies for membership by submitting member information according to the registration form set forth by the Online Store and by agreeing to the terms of this Agreement.
The Online Store shall register as a member those Customers who apply to join as members and do not fall under any of the following:
Applicants whose membership was previously revoked pursuant to Article 7 (3) of this Agreement. However, Customers may reapply for membership after 5 years have passed since the loss of membership under Article 7 (3).
Applicants who enter false information or omit information during application.
Applicants under the age of 14 years old on the date of application.
When the Online Store decides that the registration of further members would represent a significant technical impediment.
The membership contract shall be valid when the approval of the Online Store reaches the member.
Members shall immediately notify the Online Store of any change in registration details pursuant to Article 15 (1) by e-mail or other means. The Company shall not bear any disadvantage caused by Customer failure to do so.
Except for those Terms and Conditions applicable only to members, the remainder of the Terms and Conditions apply equally to members and non-member Customers.
Article 7. Withdrawal of Membership and Loss of Qualification, etc.
A member may request withdrawal from the Online Store at any time, and the Online Store will immediately process withdrawal applications. However, this Agreement shall continue to apply if it is necessary to finalize a transaction agreement that has already been concluded.
If a member falls under any of the following, the Online Store may limit and suspend membership:
a member registered false information at the time of application
a member fails to provide payment on the due date for goods or services purchased using the Online Store or for other liabilities borne regarding usage of the Online Store
a member threatens the generally accepted standards of the e-commerce industry by, for example, interfering with a third party's use of the Online Store or stealing information
a member is found to be using the Online Store to break the law or this Agreement, or to be acting against the public interest
a member discloses or disseminates false or misleading details relating to Services provided by the Online Store or concerning a third party, or causes defamation of the Company or a third party, or damages the credibility of the Company
a member interferes with the daily business of the Company by improper means such as by blackmail or using aggressive and intimidating or lude language towards Company employees while using the Company’s Services
a member interferes with the daily business of the Company by repeatedly cancelling, exchanging, or returning products without justifiable cause
If a member falls under any of the following, the Online Store may revoke their membership:
a member exhibits the same activity repeatedly after the Online Store has restricted or suspended membership, and the reason is not resolved within 30 days
a member has purchased goods in large quantities for the sole purpose of resale and going against the generally accepted standards of e-commerce
Should the Online Store revoke a membership, the member shall be notified and given at least 30 days' opportunity to explain.
If a member of the Online Store does not log in to the Online Store’s site for more than a year, the member's account will be changed to a dormant account. After this point, when a member wishes to use the Service again they must go through a confirmation process after login.
Article 8. Notices to Members
The Online Store may send notifications to a member via the e-mail address or telephone number registered at the time of membership registration.
The Online Store may replace individual notification with posts on the Online Store website lasting for more than a week in case of notices for the general majority of members. However, individual notifications will be sent out when member's transactions are significantly affected.
Article 9. Purchase Requests
Customers of the Online Store request a purchase via the Online Store through the following or equivalent steps, and the Online Store shall provide the following contents in the Customer's request for their convenience while making a purchase.
However, members can omit steps 2 - 4 of the request:
Search and select goods, etc.
Enter name, address, phone number, e-mail address (or mobile phone number), etc.
Confirm the contents of the Terms and Conditions, acknowledge Services that are not subject to cancellation, delivery charges, installation charges, etc., and other contents related to costs
Agree to the Terms and Conditions and confirm or deny the details described in previous clause 3. (for example, via a mouse click)
Place and confirm the request for goods purchase, and accept confirmation by the Online Store
Choose payment method
Article 10. Validity of Contract
In accordance with Article 9, the Online Store may not accept a purchase request if any of the following applies to the purchase request. However, in the case of a contract with a minor, if consent was not obtained from the legal guardian, the minor or legal guardian may cancel the contract.
if false information was supplied, or omissions were made.
when a minor purchases goods prohibited by the Juvenile Protection Act, such as tobacco or alcohol.
if the acceptance of further purchase requests by the Online Store is judged to represent a significant technical impediment.
if the purchasing customer is confirmed as a member whose membership has been restricted, suspended, or revoked.
when the same item is being ordered several times from the same account and this activity is considered to go against the generally accepted standards of e-commerce.
when the same item is being ordered by multiple IDs registered at the same address and this activity is considered to go against the generally accepted standards of e-commerce.
if purchases are being requested for the sole sake of resale or by other illegal methods that could harm generally accepted healthy e-commerce.
A contract shall be considered valid when confirmation reaches the Customer in form of an acknowledgment notice.
The expression of acceptance on behalf of the Online Store should include information on whether the Customer can confirm the purchase, whether it is available for sale, and on potential cancellation of the purchase order.
After a contract has been established, the Online Store may cancel the contract immediately if the Online Store finds that any of the conditions listed above in Clause 1 are met. If a contract is cancelled, the commodity price paid by the Customer will be refunded immediately.
Article 11. Payment Methods
The payment methods for goods purchased from the Online Store can be any of the following. However, there may be restrictions on the use of some payment methods depending on the type of goods.
Account transfers such as phone banking and Internet banking
Prepaid card, debit card, or credit card
Direct cash payment through an ATM
Cash on delivery
Payment by means of mileage, accumulated cash bonus points, etc.
Gift vouchers accepted by the Online Store
Other electronic payment methods, etc.
Article 12. Acknowledgment of Receipt, Change of Purchase Request and Cancellation
The Online Store will notify the Customer of receipt of a purchase request if the Customer makes a purchase application.
After receiving the acknowledgment of receipt and finding a discrepancy, the Customer can immediately request a change or the cancellation of the purchase request. The Online Store must process any request from a Customer without delay if it is received before the delivery process has begun. However, if payment has already been made the issue becomes subject to the provisions of Article 15: Cancellation of Purchase.
Article 13. Supply of Goods, etc.
The Online Store will process all other necessary steps such as managing made-to-order products and packaging so that the Customer can take delivery of the goods within seven days of the date of placing an order, unless there is a separate agreement regarding the supply period of the Customer and the goods. However, if the Online Store has already received full or partial payment of goods, etc., it shall act within three business days from the date of receipt of full or partial payment. At this time, the Online Store will take appropriate measures to ensure that the Customer can check the stages of delivery and progress of the goods.
The Online Store specifies the shipping method, shipping cost for each method, shipping time for each method, etc., for the goods purchased by the Customer. When the Online Store exceeds the agreed delivery time, it will compensate the Customer for damages caused. However, this does not apply if the Online Store proves that there was no intent or negligence on its part.
Article 14. Refunds
Should the Online Store not be able to acquire the goods that a Customer has ordered, or they cannot be delivered due to poor quality, etc., the Customer shall be notified of the reason without delay. If the goods have been paid for in advance, the Online Store will issue a refund or begin refund procedures within three business days of receiving payment.
Article 15. Cancellation of Purchase
A Customer who has entered into a contract with the Online Store for the purchase of goods may cancel their order within seven days from the date of receiving the order confirmation.
In the following cases a Consumer cannot return or exchange goods if the goods have been delivered.
if the goods were lost or damaged due to negligence of part of the Consumer (However, if the packaging of the goods has been damaged to confirm the contents of a delivery, a cancellation can be made.)
if the value of the goods, etc., has decreased significantly due to partial use or consumption by the Consumer
if due to the passage of time, the value of the goods, etc., has decreased significantly, making a resale difficult
if the packaging of goods that can be copied to a standard with the same performance as the original product, etc., is damaged
in instances where prior notice was given that cancellation or exchange is not possible because the Online Store produces the goods to order, etc.
In case of above Clause 2, b. to d., if the Online Store failed to specify in advance the fact that a cancellation is not possible, then cancellation is possible.
Despite provisions stated in Clauses 1 and 2, a Customer can cancel their purchase up to three months from receipt of goods and within 30 days of realising or being able to realise that goods or contents delivered differ from those displayed or advertised, or the details of a contract are found to be different from when the contract was established.
Article 16. Effects of Cancellation
If a Customer returns goods, the Online Store refunds goods already paid for within three business days. In cases where the Online Store delays the refund of goods, etc., to the Customer, interest will be calculated and paid for the duration of the delay according to the interest rate determined by the decree of the Consumer Protection Act on E-Commerce, etc.
When refunding the amount mentioned above, if a Customer pays for goods by credit card or electronic money, the Online Store will instruct the payment provider to stop or cancel the billing process without delay.
In case of cancellation, the Customer bears the costs of returning the goods received. The Online Store will not charge the Customer a penalty or damages for a cancellation. However, if goods or contents delivered differ from those displayed or advertised, or the details of a contract are different from when the contract was agreed, and the customer cancels the purchase, the cost of the return of the goods, etc., shall be borne by the Online Store.
When a Customer receives goods, the Online Store will clearly indicate who will bear the expenses when cancelling the order.
When goods returned by a Customer have already been partially used or consumed, the Online Store may charge the Customer an amount equivalent to the profit gained from the goods by the Customer, or a considerable amount of the costs incurred in supplying the goods to the Customer.
Article 17. Payment Security Services
For products that are sold through payment in advance (excluding products transmitted by information and communications network, products whose delivery cannot be confirmed by a third party, and products distributed for use for a certain period of time), the Online Store has Consumer Damage Compensation Insurance, etc., (including Debt Payment Guarantee Contracts) in accordance with the Act on Consumer Protection in E-Commerce, etc., that guarantees the safety of payments made other than by card and accumulated cash bonus points.
Should the Online Store fall into insolvency, either intentionally or due to force majeure, and fail to supply products, cancel before delivery, or fail to honour the refund obligation for payments from cancellations made within 7 days of receipt of products, Customers who have made payment in the above-mentioned ways can submit a signed written document proving the transaction with the Company to the financial institution with which the Company holds Consumer Damage Compensation Insurance, and can make a claim for outstanding funds.
Article 18. Operation of Mileage, e-Gift Mileage, Accumulated Cash Bonus Points, Cyber Money, Coupon System
The Online Store can operate a mileage program, an e-gift mileage program, accumulated cash bonus point system, cyber money, and coupon system for members.
Membership and e-gift mileage, and accumulated cash bonus points are means of payment that the Online Store awards its members according to the Online Store’s policy, for example, when members purchase goods or participate in events.
A Coupon is a means to receive a certain monetary amount or a certain percentage discount according to the policy of the Online Store.
Detailed instructions regarding mileage, e-gift mileage, accumulated cash bonus points, cyber money, the acquisition of coupons, instructions on their use, etc., as well as the detailed guidelines of use, are provided separately according to Service and are subject to notified procedures or bylaws.
Mileage, e-gift mileage, accumulated cash bonus points, cyber money, and coupons can be used to make a purchase by themselves (excluding coupons) or in combination with other payment methods. However, the Online Store may designate certain goods in advance which cannot be purchased using the aforementioned as payment.
A Customer can only use mileage, e-gift mileage, cyber money, and coupons for his/her own transactions, and cannot sell them or transfer them to others.
If a Customer is found to have acquired or used mileage, e-gift mileage, accumulated cash bonus points, cyber money, or coupons in an unfair or fraudulent manner, the Customer cannot make use of these as payment and assumes all legal liability. In such a case, the Online Store may undertake necessary measures such as recover mileage, cyber money, and coupons from the Customer, revoke their membership and file criminal charges.
Mileage will expire if not used within two years from the last purchase date. However, as e-gift mileage can only be earned and used in the LFOnline Store (Online), it may incur other limitations in terms of the validity period, permissible brands and products.
Any unused accumulated cash bonus points accumulated in the first half (January - June) and the second half of the year (July - December) automatically expire on January 1 and July 1 of the following year respectively.
The Online Store collects and provides the minimum information necessary to the cyber money affiliate company so that members can accumulate and make use of cyber money (Customer ID and other details to identify members; details to provide delivery services such as name, address, phone number, etc.).
A limit on the period of validity will be introduced for e-gift mileage from 00:00hrs on October 29. The validity period will vary according to each e-gift mile.
Article 19. Protection of Personal Information
The Online Store collects and uses Customers’ personal information and informs them of the purpose of the collection and receives their consent.
The Online Store cannot use collected personal information for purposes other than the purpose stated. When a new purpose of use arises, or information will be provided to a third party, the Online Store shall notify Customers of its purpose at the use and provision stage and obtain their consent. However, an exception is made where there is a difference to relevant legislation.
When the Online Store requires the consent of the Customer regarding the collection and use of personal information, it informs Customers of the purpose of collection and use of the personal information, the scope of the personal information to be collected, and how long the personal information shall be held for. Customers can withdraw their consent at any time.
However according to Article 22 (2) of the Act concerning Promotion of Utilization of Information and Communications Networks and Protection of Information, where personal information is necessary to fulfil a contract for the provision of information and communication services, an exception is made in cases where obtaining the usually required consent is extremely difficult for technical reasons (login records, phone records, and suspension of use records).
The Customer may request access to and correction of his/her personal information held by the Online Store at any time, and the Online Store is obliged to take necessary measures without delay. If a Customer requests correction of an error, the Online Store will not use the personal information in question until a correction has been made.
To protect personal information, the Online Store restricts to a minimum the number of staff processing the personal information of Customers. The Online Store assumes all liability for damages incurred due to Customer personal data loss, theft, leakage, third-party use without Customer consent, data falsification, and leakage of credit card and bank account details.
The Online Store, or a third party that it supplied with personal data, will destroy the personal information without delay when it has achieved the purpose for which the personal data was initially collected or received.
Article 20. Obligations of the Online Store
The Online Store shall do its best to provide goods consistently and reliably as stipulated in this Agreement and shall not act in violation of the law, this Agreement, or contrary to public order and standards of decency.
The Online Store must implement a security system to protect Customer data (including credit information) so that Customers can use Internet services safely.
The Online Store is liable to indemnify the Customer for damages caused by unlawful display and advertisements about Goods and Services prescribed in Article 3 of the Fair Labelling and Advertising Act.
The Online Store does not distribute e-mails for commercial purposes that Customers do not want.
Article 21. Obligations Related to Member's ID and Password
A member is responsible for managing his/her ID and password except in the case outlined in Article 19.
Members shall not allow a third party to use their ID and password.
When a member realises that his/her ID and password have been stolen or used by a third party, he/she immediately notifies the Online Store and, if given, follows any guidance from the Online Store.
Article 22. Obligations of the Customer
Before purchasing goods, the Customer must check in detail all information and conditions of the goods posted in the Online Store and then make a purchase. All losses incurred by purchase  without confirming the details of the goods to be purchased and the conditions of the transaction shall be borne by the Customer.
A Customer should not commit any of the following:
register false information during application or making changes
steal others’ data
change information posted on the Online Store website
send or post information (computer programs, etc.) other than information set out by the Online Store
infringe on intellectual property rights such as those of the Online Store and the copyright of third parties
commit acts that harm the Online Store or other third party's reputation, or disrupt the daily running of business
disclose or post on the Online Store website information comprising obscene or violent messages, images, or language
buy large quantities of goods solely for resale or other purposes that promote proper commercial transactions
enter false information or illegal commands into an information processing device such as computer, or change information input without permission (hacking, etc.)
fail to pay outstanding amounts for goods purchased using the Online Store, or fail to honour by due date other member obligations in relation to the use of the Online Store
threaten the generally accepted standards of the e-commerce industry, such as by interfering with a third party's use of the Online Store or stealing information
attempt to blackmail staff, use aggressive, intimidating or lude language towards employees while using the Company’s Services, or interfere with the daily business of the Company by improper means.
purchase goods, etc., only to cancel, request an exchange or return them habitually without good reason that interferes with the work of the company
Article 22-2. Product Reviews
Product reviews can be written by Customers who have purchased the item, and are published as a matter of principle. A reviewer can delete the reviews he/she has created. However, reviews may be deleted from the website for the sake of the comfort of other buyers. If a product review (including photo images) contains inappropriate contents such as profanity, slander, libel, defamation, violations of the law, violations of the rights of others, or content irrelevant to the purchase, the Company may delete the product review. The company does not delete product reviews because they contain complaints about purchased items or because they are disadvantageous to the seller.
Article 23. Relationship between Direct Website and Indirect Linked Pages
A member is responsible for managing his/her ID and password except in the case outlined in Article 19.
Members shall not allow a third party to use their ID and password.
Article 24. Ownership of Copyright and Restrictions of Use
All copywriting and other intellectual property rights to works created by the Online Store belong to the Online Store.
Contents that the Online Store holds intellectual property rights to may not be used by Customers for commercial purposes by copying, transmitting, publishing, distributing, broadcasting, or use in any other way without prior consent of the Online Store. Nor shall a Customer provide copyrighted materials for use by a third party.
In accordance with the Agreement, the Online Store must notify a Customer when using copyrighted materials belonging to the Customer.
Article 25. Settlement of Disputes
The Online Store operates claims processing to reflect Customers’ legitimate opinions and complaints and to compensate them for damages incurred.
The Online Store will preferentially handle complaints and comments submitted by Customers. However, if prompt processing is difficult, the Customer will receive notification of the reason for the delay and the processing schedule.
If an application for remedy of damages is received from a Customer regarding an e-commerce dispute between the Online Store and the Customer, the dispute may be subject to arbitration by the Fair Trade Commission or the dispute arbitration agency commissioned by the city or provincial governor.
Article 26. Jurisdiction and Governing Law
Any lawsuit concerning e-commerce-related disputes between the Online Store and a Customer shall be based on the address of the Customer at the time of filing and, if there is no address, the jurisdiction of the district court having jurisdiction over the place of residence. However, if the address or residence of the Customer at the time of filing is unclear, or if the Customer resides abroad, he/she shall submit the address to the competent court under the Civil Procedure Act.
The laws of the Republic of Korea apply to e-commerce lawsuits filed between the Online Store and Customers.
Article 1 (Effective Date) This Agreement will be effective from November 15, 2017.